Returns & Exchanges
At The Original Shockloc, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Check Eligibility
Ensure your items are unworn, unwashed, and in their original packaging with all tags attached to qualify for a full refund.
Initiate Your Request
Log in to our online portal with your order number and email address to select the items you wish to return or exchange.
Package and Ship
Print your prepaid shipping label and securely package your items, dropping them off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing